TERMS OF SERVICE
Terms of Service
Welcome to GENZOVA. By accessing or using our website, you agree to these Terms of Service.
1. Our Products
GENZOVA specializes in customized products. Product images shown on our website may vary slightly from the final product due to screen settings, printing processes, lighting, and other factors.
2. Custom Orders
Customized products are created according to the information, images, names, or designs provided by the customer.
Customers are responsible for ensuring that the information and design submitted for customization are correct before placing an order.
3. Customer-Submitted Content
By submitting an image, name, design, or other content for customization, you confirm that you have the right to use that content.
You must not submit content that:
- Violates another person's copyright or trademark
- Is illegal
- Promotes hate or violence
- Contains unlawful or abusive material
GENZOVA reserves the right to refuse customization requests that violate our policies or applicable laws.
4. Pricing
All product prices are displayed on the website at the time of purchase.
Prices may change without prior notice. The price applicable to your order is the price displayed at the time you complete your purchase.
5. Orders
Once an order has been placed, we may begin preparing the customized product.
Because customized products are made specifically for the customer, changes or cancellations may not be possible once production has started.
6. Payment
Customers are responsible for providing accurate payment and contact information when placing an order.
7. Shipping
Shipping information and estimated delivery details may vary depending on the customer's location and order.
Please refer to our Shipping Policy for additional information.