Privacy Policy

Privacy Policy

At GENZOVA, we respect your privacy and are committed to protecting the personal information you provide when using our website.

Information We Collect

When you place an order or contact us, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing information
  • Order details
  • Customization information
  • Information you provide when contacting customer support

How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Create customized products
  • Arrange delivery
  • Contact you regarding your order
  • Provide customer support
  • Improve our website and services
  • Prevent fraudulent or unauthorized activity
  • Comply with applicable legal requirements

Custom Images & Designs

If you upload an image, logo, artwork, or other content for customization, we may need to access and use that content solely to process and fulfill your order.

Payment Information

Payments may be processed through third-party payment providers. GENZOVA does not necessarily store your complete payment card information.

Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, and provide a better shopping experience.

Third-Party Services

We may use third-party services for payment processing, website analytics, advertising, shipping, and other business operations. These services may process information according to their own privacy policies.

Data Security

We take reasonable measures to protect your personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact us through our website contact form.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page.